Jewelry Repair

Whether it's a family heirloom, an engagement ring, or an everyday favorite, Carats & Stones' experienced jewelers provide expert repair and restoration services to help keep your jewelry looking and functioning its best. From simple repairs to complex restorations, every piece is handled with care and attention to detail.

Our Repair Services

Whether your jewelry needs a simple repair or a more extensive restoration, we're here to help. Below are some of our most popular repair services. If you have questions about a specific repair or don't see the service you're looking for, we invite you to stop by our boutique in San Francisco's Cow Hollow neighborhood. Our team would be happy to evaluate your piece and discuss the best options!

Rings

  • Ring Resizing
  • Prong Tightening/Tipping
  • Shank Rebuildling
  • Ring Reshaping
  • Adding a Sizing Bar
  • Soldering
"Ciel" Pear Blue Sapphire and Diamond Halo pendant in 18k White

Necklaces & Bracelets

  • Soldering Chain
  • Shortening Tennis Jewelry
  • Restringing Pearls/Beads

Turnaround Time

Most jewelry repairs are completed within 2-3 weeks. Every piece that comes through our workshop is carefully inspected and evaluated so we can provide an accurate timeline and recommend the best course of action.

Whether it's a ring resizing, chain repair, stone replacement, or a more extensive restoration, we take the time necessary to ensure the work is completed to our standards. Quality craftsmanship is our priority, and we believe your jewelry deserves thoughtful attention rather than a rushed repair.

During especially busy periods, such as the holiday season and weeks leading up to Valentine's Day and Mother's Day, repair turnaround times may be slightly longer. If you have a special date in mind, let us know—we'll do our best to accommodate your timeline whenever possible.

Why Repair Your Jewelry?

Over time, even well-made jewelry can show signs of wear. Prongs can loosen, chains can break, rings may no longer fit properly, and gemstones can become insecure. Professional repairs help restore the beauty, comfort, and integrity of your jewelry while helping to prevent more costly damage in the future.

Whether it's an everyday favorite or a cherished heirloom, repairing your jewelry can help you enjoy it for years to come.

Common Repair Signs

Broken links or clasps

Breaks in your chain necklaces and bracelets or their clasps are an obvious indicator to take that piece of jewelry out of rotation until you can have it repaired.

Loose gemstones

If you see or feel a gemstone that is loose in its setting, you should not wear it until the stone is secured to ensure it isn't lost.

Missing gemstones

If your stone is already lost, you'll need to both replace the stone and repair the setting before you can securely wear it again.

Chipped gemstones

If your gemstone has been chipped or damaged, we can evaluate the piece and recommend the best course of action. In many cases, a replacement stone can restore your jewelry's appearance and wearability.

Broken or bent prongs

A prong that is broken or bent can also lead to missing or damaged stones.

Uneven gaps between strung pearls

Pearls strung on silk thread need to be restrung over time. Uneven gaps between each pearl are one of the most common signs that your pearls need to be restrung.

Stretched out silk string in pearl necklaces and bracelets

If your pearl necklace is hanging lower or your pearl bracelet isn't as tight as you remember, it's time to restring the piece.

Adjusting Your Jewelry for Size

Beyond repairs, jewelry resizing is a common need not just at the time of your purchase, but throughout the life of each piece. Whether due to weight loss or gain, rings, watches, and bracelets may require resizing for comfort and security. Necklaces may also be adjusted or resized for changes in taste and style or due to metal fatigue and erosion. Whatever the reason for resizing your jewelry, a professional resizing is the only option with consistent, reliable results. Temporary sizers are available for short-term needs, but to ensure you can confidently wear each piece without sacrificing the look or possibly losing or damaging it, you should consult with your jeweler to discuss permanent options.

Ring Resizing

To achieve a comfortable and secure fit, one of several options for reducing or increasing the size of your ring, or to keep it from spinning, may be appropriate.

Sizing beads

Since your knuckles may be wider than your finger where your ring will sit, it's not uncommon for rings to feel slightly large when you're wearing them. To remedy this, sizing beads may be soldered inside the shank of your ring to secure your ring and keep it upright on your finger. Spring inserts or foldover devices are other sizing options to ensure a proper fit and upright positioning of rings.

Sizing up

If you need to increase the size of your ring, your jeweler can cut the shank and add a bridge, soldering the extra metal to the existing ring. Some rings may also be stretched without the addition of extra metal, though not all rings are candidates for this approach as the durability and appearance may be impacted.

Sizing down

Similar to sizing up your ring, a ring may be sized down by cutting the shank and soldering together the ends. If your ring is an eternity band, you may have been told that it can't be resized. This isn't true: while resizing eternity bands may require adjustments or replacement of some stones, and will include more steps than resizing a plain metal band, an experienced and trained jeweler can resize your eternity band.

Should You Repair or Repurpose Broken Jewelry?

Repair

In many cases, repairing jewelry is the best way to preserve its original character, craftsmanship, and sentimental value. Common issues such as broken chains, worn prongs, loose gemstones, damaged clasps, and rings that no longer fit can often be restored through professional repair, allowing you to continue enjoying the piece for years to come.

Repurpose

If a piece has extensive damage, no longer suits your style, or contains gemstones you'd like to wear in a different way, repurposing may be worth considering. Redesigning existing diamonds and gemstones into a new custom piece can give them new life while preserving the memories attached to them.

For more information, click on this box.

Why Carats & Stones?

Your jewelry deserves more than a quick fix. Whether you're repairing an everyday favorite, a treasured heirloom, or a significant engagement ring, our team approaches every repair with the same attention to detail and commitment to craftsmanship.

From ring resizing and stone replacement to complex restorations, we carefully evaluate each piece and recommend the most appropriate solution for its condition and long-term wearability. Our goal is not only to restore the appearance of your jewelry, but also to help preserve its beauty and integrity for years to come.

When you entrust your jewelry to Carats & Stones, you can expect transparent communication, thoughtful craftsmanship, and the personalized service that has earned the trust of generations of clients.

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